Refund Policy

What you are paying for

The $10 connection fee pays for one thing: introducing you to a beauty professional who accepted your offer.

Once we open the conversation between you and the Pro, that service is complete. The fee is non-refundable.

When there is no charge

You are never charged if:

• You post a request and no Pro accepts it
• Your request expires
• You cancel your request before a Pro accepts

Posting a request is always free.

When the fee is not refunded

The $10 is not refunded if:

• You change your mind after payment
• You do not show up for your appointment
• You and the Pro cannot agree on final details
• You are unhappy with the beauty service you received
• You find someone else you prefer

In each of these cases, we did what you paid us for: we found you a Pro and made the introduction.

When we make it right

If the Pro cancels, or does not show up for your appointment, we give you a credit for one free connection, valid for 90 days.

To claim it, contact us at contact@usbeautybids.site within 7 days of your scheduled appointment. Tell us what happened.

We will confirm with the Pro before issuing the credit.

Disputes about the beauty service itself

We do not refund beauty services. We never receive that money — you pay the Pro directly.

If you are unhappy with a service, take it up with the Pro. Most professionals want their clients satisfied and will work with you.

You can also leave an honest rating. Ratings are how the community protects itself, and we review Pros whose ratings fall below our standard.

Payment disputes

If you believe you were charged in error, contact us first at contact@usbeautybids.site. We respond within 2 business days and will correct any genuine mistake.

Filing a chargeback without contacting us first may result in your account being suspended.

Contact

Sandra Motchum Consulting LLC
d/b/a US Beauty Bids
3640 Concord Pike, Unit 1060
Wilmington, DE 19803
contact@usbeautybids.site