US Beauty BidsPrivacy Policy
Last updated: September 2026
Sandra Motchum Consulting LLC, doing business as US Beauty Bids, respects your privacy. This policy explains what we collect, why, and what rights you have.
1. Information we collect
Information you give us:
| Category | Examples | Who |
|---|---|---|
| Identifiers | Name, phone number, email address | Clients and Pros |
| Location | ZIP code, service area, neighborhood | Clients and Pros |
| Service details | Requested style, budget, preferred dates | Clients |
| Professional information | Services offered, years of experience, portfolio photos, availability | Pros |
| Photos | Reference images you upload | Clients and Pros |
| Payment information | Processed by Stripe — see Section 4 | Clients |
| Messages | Conversations between Clients and Pros on the platform, including photos sent | Clients and Pros |
| Communications | Messages you send us | Everyone |
Information collected automatically: IP address, browser type, device type, pages visited, and approximate location derived from your IP. We use standard web analytics.
We do not knowingly collect information from anyone under 18.
2. Why we collect it
- To match Clients with Pros
- To send you notifications about your requests and bookings
- To process connection fees
- To verify Pro identities and review portfolios
- To prevent fraud and abuse
- To improve the service
- To comply with legal obligations
3. Who we share it with
With the other party to a booking. When a Pro accepts a Client’s offer and the connection fee is paid, we open a private conversation between them. The other party sees your first name and the messages you send. We never share your phone number or email address — you decide whether to share them in the conversation.
Before payment, Clients see only the Pro’s first name, last initial, rating, general area, and portfolio.
With service providers who help us operate:
| Provider | Purpose |
|---|---|
| Stripe | Payment processing |
| Resend | Email notifications |
| Telnyx | Text message (SMS) notifications about offers, matches, and messages |
| Supabase | Database and file storage |
| Vercel | Website hosting |
These providers process data on our behalf and are bound to protect it.
When required by law. We may disclose information if legally compelled, or to protect our rights, safety, or property.
We do not sell your personal information. We do not share it with third parties for their own advertising purposes.
4. Payment information
Payments are processed by Stripe. We never see or store your full card number. Stripe’s handling of your payment data is governed by their privacy policy.
5. How long we keep it
| Data | Retention |
|---|---|
| Account information | While your account is active, plus 3 years |
| Completed bookings | 3 years (tax and dispute records) |
| Expired or unmatched requests | 12 months |
| Conversations and messages | 2 years after the last message |
| Consent records (Terms, Privacy, license certification) | 5 years |
| Analytics data | 24 months |
You may request deletion at any time — see Section 7.
6. How we protect it
We use encryption in transit (HTTPS), access controls, and reputable infrastructure providers. No system is perfectly secure, and we cannot guarantee absolute security.
If a breach affects your personal information, we will notify you as required by law.
Access to your conversations. Our staff do not read your conversations. The only exception: when one of the two parties reports a conversation or opens a dispute, we may review the relevant messages to investigate and enforce our Terms.
7. Your rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:
- Know what personal information we collect, use, and disclose
- Access a copy of the personal information we hold about you
- Delete your personal information, subject to legal exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information — we do not sell or share personal information, so there is nothing to opt out of
- Limit use of sensitive personal information — we do not collect sensitive personal information as defined by the CPRA
- Non-discrimination — we will not treat you differently for exercising these rights
To exercise any of these rights, contact us at contact@usbeautybids.site or write to 3640 Concord Pike, Unit 1060, Wilmington, DE 19803.
We will verify your identity before responding, and we will respond within 45 days. If we need more time, we will tell you.
You may designate an authorized agent to make a request on your behalf.
Everyone else: the same rights are available to you on request. We apply them regardless of where you live.
8. Cookies
We use cookies that are necessary for the site to function (session management, security) and basic analytics cookies. You can block cookies in your browser settings, though some features may stop working.
9. Third-party links
Our site may link to other websites. We are not responsible for their privacy practices. Read their policies.
10. Changes to this policy
We may update this policy. Material changes will be posted with a new “Last updated” date, and we will notify you where required by law.
11. Contact
Sandra Motchum Consulting LLC
d/b/a US Beauty Bids
3640 Concord Pike, Unit 1060
Wilmington, DE 19803
contact@usbeautybids.site